Privacy Policy

Last Updated: September 22, 2026

Timber & Trail Real Estate ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website, communications, and real estate services across Colorado.

Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at timberandtrailrealestate@gmail.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy: https://timberandtrailreal.wixsite.com/timber-1/privacy-policy

Information We Collect

We collect information you voluntarily provide when you interact with our website, fill out inquiry forms, schedule a consultation, or request real estate assistance:

Contact Details: Name, email address, phone number, and physical mailing address.
Real Estate Criteria: Property preferences, timeline, budget, financing or down payment assistance inquiries, and details regarding home valuations.
Communications: Records of inquiries, messages, notes, and preferences communicated via forms, email, phone, or SMS.

How We Use Your Information

We use the personal information collected to:

Respond directly to your real estate questions, scheduling requests, and property inquiries.
Deliver requested services, such as home valuation estimates, custom property searches, and market updates.
Communicate via email, phone calls, or text messaging (SMS) regarding your real estate transactions, updates, or requested services.
Improve our website experience and customer support.

Strict Mobile and Information Sharing Policy (Carrier Compliance)

No Sale of Phone Numbers: We do not sell, rent, trade, or lease your phone numbers or mobile contact information to any outside parties.
No Third-Party Marketing Sharing: Data will not be sold or shared with third parties for marketing or promotional purposes.
SMS & Mobile Opt-In Data: All mobile information, text messaging originator opt-in data, and consent records will not be shared with or sold to any third parties or affiliates for their own marketing or commercial purposes.
Service Providers: We only share data with trusted technology vendors and service providers (such as website hosts, customer relationship platforms, or listing services) strictly necessary to operate our business and deliver services to you, bound by strict confidentiality obligations.

Cookies and Tracking Technologies

Our website may use standard cookies and analytics tools to track website traffic, improve navigation, and enhance site functionality. You can set your browser to refuse cookies or notify you when cookies are being sent.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration.

For any questions regarding this Privacy Policy, your personal information, or our messaging practices, please reach out to:

Brokerage: Timber & Trail Real Estate LLC
Location: Colorado Springs, CO
Email: timberandtrailrealestate@gmail.com
Phone: 719-888-4787